Toffee Temptation

At Fig Leaf Tea Company, we prioritize the safety and satisfaction of our customers. Due to the nature of our products and in compliance with food safety laws and regulations, we have implemented a strict No Return Policy for all tea and related products.

Reasons for No Return Policy:
Food Safety:
To ensure the safety and quality of our teas, we cannot accept returns once a product has left our facility. This prevents any potential contamination that could compromise the safety of our customers.

Hygiene Standards:
Tea is a consumable product, and to maintain strict hygiene and health standards, we cannot resell any items that have been returned.

Policy Details:
All Sales Are Final: Once an order has been shipped, it cannot be returned or exchanged. Damaged or Incorrect Orders: If your order arrives damaged or incorrect, please contact us within 7 days of delivery at info@figleafteacompany.com.
We will gladly address the issue by replacing the item or offering store credit, as appropriate.

Cancellations: Orders can only be canceled before they are processed for shipment. Please contact us promptly if you need to cancel your order. We appreciate your understanding and cooperation in helping us maintain the highest standards of quality and safety.

Tea Care Instructions
To ensure your tea stays fresh, aromatic, and flavorful, please follow these simple care tips:
Storage Tips

Keep Away from Air:
Keep tea stored in it's airtight pouch or container to prevent exposure to oxygen, which can cause the tea to lose its flavor and aroma over time.

Avoid Light:
Keep tea in a dark, cool place away from direct sunlight, as light can degrade the quality of the tea.

Stay Dry:
Moisture is the enemy of tea. Always store tea in a dry location and avoid keeping it near water or in a humid environment.

Separate Aromas:
Tea can absorb strong odors from its surroundings. Store tea away from spices, coffee, and other pungent items to maintain its original flavor.

Shelf Life
Loose Leaf Tea: Best enjoyed within 6-12 months for optimal flavor, though proper storage can extend its freshness.
Herbal Blends: Consume within 6-8 months for the best taste and potency of the herbs.